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Hotel · Sapporo · Hokkaido

Sapporo Grand Hotel

A 5-star hotel in the heart of Sapporo, steps from shopping streets and the subway, with spacious rooms and 24-hour service.

  • 24-hour front desk and late check-out
  • Free Wi-Fi in public areas and rooms
  • Close to shopping district and subway
8.8 Great 4546 reviews Booking.com 8.8 · 4546 reviews

About

Sapporo Grand Hotel

Sapporo Grand Hotel sits in the centre of the city, close to the main shopping district and with easy access to the subway. The 5-star property offers 24-hour front desk assistance, late check-out, and free Wi-Fi in public areas and rooms. It's a practical choice for exploring Sapporo, whether you're here for business or leisure.

The hotel provides a range of room types, from single and twin rooms to suites and family-friendly connecting rooms. Many rooms include coffee machines, and some have access to an executive floor lounge. On-site amenities include a restaurant, bar, meeting facilities, and a 24-hour reception.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central location near shopping and transit — The hotel is situated in the middle of Sapporo, close to the shopping district and within walking distance of JR Sapporo Station. Underground walkways connect to the station, making it easy to get around even in winter.
  • Spacious rooms, some with garden views — Guests frequently mention the size of the rooms, with several noting the comfort of having a sofa or space for a family. Some rooms offer views over the garden, which adds a peaceful element.
  • Highly praised staff and service — Staff receive consistent acclaim for being accommodating and helpful, with 24-hour front desk assistance available. The service rating of 9.3 reflects this.

Worth weighing

3 to weigh
  • Rooms can feel dated — While spacious and comfortable, some guests note that the rooms are a bit old-fashioned. Recent renovations are available in certain categories, but not all rooms are updated.
  • Comfort rating below other categories — The comfort score of 8.2 is the second-lowest category, suggesting some guests find the bedding or environment less than perfect, such as the thick duvet in warmer weather.
  • Mixed experience beyond location — While the location earns high marks, a few guests feel the rest of the stay doesn't match up, with one rating mentioning 'Location was ideal, and that's about it.'

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Room Selected at Check Double Room

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Hollywood Twin Room Executive Floor Lounge Access

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Renovated Superior Twin Room Extra Bed Main Building

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Renovated Double Room Main Building

  • 1 Double bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Renovated Semi Double Room Main Building

  • 1 Single bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Large Hollywood Twin Room Executive Floor Lounge Access

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Large Twin Room Executive Floor Lounge Access

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Junior Suite Executive Floor Lounge Access

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Premium King Double Room Executive Floor Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe Double Room Executive Floor Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Two Connecting Twin Rooms

  • 4 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Suite Executive Floor Lounge Access

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Corner Deluxe Twin Room East Wing

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Large Twin Room East Wing

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Room Selected at Check Single Room

  • 1 Single bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Comfort Large Hollywood Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Twin Room Tatami Area

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Comfort Double Room

  • 1 Double bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe Twin Room East Wing

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Corner King Double Room East Wing

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Quadruple Room Annex

  • 4 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Luxury Double Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Renovated Superior Twin Room Main Building

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Selected at Check Twin Room Extra Bed

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Triple Room Annex

  • 3 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

【Grand Grand】Deluxe Double Room Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

【Grand Grand】Junior Suite Twin Lounge Access

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Renovated Queen Double Room Main Building

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Premier King Double Room East Wing

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

【Grand Grand】Junior Suite Double Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Renovated Superior King Double Room Main Building

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

【Grand Grand】Deluxe Twin Room Lounge Access

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Room Selected at Check Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

【Grand Grand】Double Room Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

【Grand Grand】Presidential Suite Lounge Access

  • 2 Double beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • No smoking on site
  • Lift
  • Safe deposit box
  • Currency exchange
  • Luggage storage
  • 24-hour security

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Room service
  • In-room breakfast
  • Barber shop

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Ironing facilities

Services

  • Laundry
  • Dry cleaning
  • Car hire
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Housekeeping

Family

  • Cots
  • Baby pushchair
  • Board games

Parking & Transport

  • Parking
  • Car hire

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 4546 reviews

Guest-rated 8.8/10 from 4,546 reviews

Booking.com · 8.8 · 4546 reviews
8.8Verified guest

“Great location near parks and the subway, with staff who really go above and beyond. Rooms feel a little dated, but they're spacious and comfortable enough for a good stay. Be prepared for some quirks, like the thick duvet in warmer weather. A pleasant experience!”

8.8Verified guest

“Excellent and unbeatable location just a short walk from Post Alley. Walking distance to a bakery and a shopping area across the street. Large unit with coffee and tea making machines and refrigerators.”

8.8Verified guest

“The rooms were exceptionally nice and magnificent, and the view over the garden was particularly good. The bed was soft and the bathroom was especially good.”

8.8Verified guest

“We stayed for a week and enjoyed a wonderful family vacation. The location was perfect, just a short walk from the station and conveniently connected to underground walkways. Our room was spacious and clean, great for our family of five.”

8.8Verified guest

“Staff are above any praise... Great location. GREAT BREAKFAST. Coffee's not important. The room was great. I want to go back to this hotel.”

8.8Verified guest

“Location was ideal, and that's about it.”

04 — Location

Getting around Sapporo

The property sits in Sapporo.

Shopping District: The hotel is near the main shopping area of Sapporo, with plenty of shops and restaurants across the street and within a short walk.

Parks and Recreation: The area includes parks and green spaces, with guests noting a garden view from some rooms and a tranquil atmosphere.

Transport Links: JR Sapporo Station is within walking distance, and underground passageways connect the hotel to the station, making travel around the city easy.

4 Nishi, Kita-Ichi-Jo Chuo-Ku, Sapporo, Hokkaido, 060-0001, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
414 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 11:00.

Is parking available at the hotel?

Yes, parking is available on site, and guests have mentioned that staff can help manage it.

Are pets allowed at the hotel?

No, pets are not allowed at Sapporo Grand Hotel.

Does the hotel offer free Wi-Fi?

Yes, Wi-Fi is free in public areas and in rooms.

Is there a restaurant on site?

Yes, the hotel has a restaurant and a bar/lounge. The garden restaurant for breakfast is highlighted by guests.

The bottom line

Sapporo Grand Hotel is a solid choice for a central base in Sapporo, offering spacious rooms and outstanding service. The location is its strongest asset, with easy access to shopping, dining, and transit. While some areas show age, the hotel's conveniences and staff make it a reliable pick for both families and business travellers.

8.8A dependable, well-located stay in Sapporo

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